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systematics information technology
information communication technology

Technical Services Overview

Recognised as a leader in it's field, Systematic has taken it's exceptional level of technical expertise and our continued commitment to outstanding service, to deliver the most cost-effective and successful technical services possible.

We work with our clients to assist in the positioning of our technical services as a strategic part of their business, helping IT professionals at all levels to promote and justify investments in their organisation's ICT infrastructure

We understand the problems facing Support and IT managers and therefore take a 'consultative' approach to find the best cost effective solution to suit the individual customer requirements, with the accent on flexibility and quality. We believe that the key to providing technical service solutions lies in providing a TOTAL solution and therefore, the range of service products we provide is very comprehensive

Systematic provides a full technical service with highly trained technicians including:


Microsoft MCP & MCSE
Cisco CCNA/E & CCDA
Citrix CCA
HP ASE

And provides the following:

Hardware Maintenance & Software Service and Support
Automated and Programmed Escalation
Centralised Call Control
Commissioning/Decommissioning
Fault Analysis
Contract Management
Flexible Contracts
Flexible Response Time
Installation
On-site Engineering
Reports and Statistics
Warranty
Network Service and Support

computer hardware and ICT products

Maintenance

Support

Out-Resourcing

Help Desk